Shipping policy

 

  1. Order Processing and Dispatch
    All confirmed orders are processed within 24 hours of placement, subject to product availability and payment confirmation. Orders received after business hours or on public holidays will be processed on the next working day.

  2. Delivery Timelines
    Standard delivery timelines vary based on the delivery location. While we strive to ensure timely delivery, unforeseen delays due to weather, logistics, or other external factors may occur. The Muffin House shall not be held liable for such delays beyond its reasonable control.

  3. Delivery Confirmation
    Customers are requested to verify the delivery address and contact details before confirming the order. Once dispatched, changes to the delivery address cannot be accommodated.

  4. Delivery Acceptance
    Upon receipt, customers are advised to inspect the product immediately. Any concerns regarding damage, tampering, or incorrect items must be reported to our customer support team within 24 hours of delivery.